Terms and Conditions
Effective Date: December 18, 2025
1. Acceptance of Terms
Welcome to Bitark.io (the “Website”). The Website is operated by HONG KONG BITARK INTERNATIONAL LIMITED (“we,” “us,” or “the Company”). Your access to and use of the Website, products, or services (collectively, the “Services”) constitutes your acknowledgement that you have read, understood, and unconditionally accept to be bound by these Terms and Conditions (“Terms”). If you do not agree to any part of these Terms, please discontinue your use of the Website and Services immediately.
2. Definitions
In these Terms:
“Company,” “we,” “us,” or “our” refers to HONG KONG BITARK INTERNATIONAL LIMITED.
“Customer,” “you,” or “your” refers to any individual or entity accessing the Website or using the Services.
“Products” refers to cryptocurrency mining hardware and related accessories sold on the Website.
“Services” refers to all services provided by the Company through the Website.
“Website” refers to bitark.io and all associated subdomains.
3. Company Information
- Company Name: HONG KONG BITARK INTERNATIONAL LIMITED
- Company Number: 79011290
- Registered Address: FLAT 2304, 23/F HO KING, COMMCENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG
- Contact Email: info@bitark.io
- Contact Phone: +852-5142-7039
4. Eligibility & Account
- You represent and warrant that you are at least 18 years of age, possess full legal capacity, and can independently bear legal responsibility.
- You must provide accurate, complete, and current information.
- You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account.
5. Product Information & Pricing
- We strive to ensure that product descriptions, images, and prices on the Website are accurate but cannot guarantee they are entirely error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
- All prices are exclusive of taxes. Actual prices may be adjusted due to market or exchange rate fluctuations. The final price shall be as confirmed in the order acknowledgment.
- Product availability is subject to change without notice. We do not guarantee that products will be in stock at the time of your order. If a product is unavailable, we will notify you and provide substitution or refund options.
6. Orders & Payment
- Your submission of an order constitutes an offer to purchase. A contract between us is formed only when we send an order confirmation email, indicating our acceptance of your order.
- We reserve the right, at our sole discretion, to refuse or cancel any order for any reason (including but not limited to product unavailability, pricing errors, or suspicious payment activity).
- You agree to provide current, complete, and accurate purchase and account information and to promptly update such information to ensure we can complete your transactions and contact you as needed.
7. Warranty & Disclaimers
- The mining hardware products we sell are covered by the original manufacturer’s warranty. The Company does not provide any express or implied warranties beyond those offered by the manufacturer.
- The scope, duration, and specific terms of the product warranty are governed by the manufacturer’s policy. Please refer to the specific manufacturer warranty documentation provided with your product.
- Disclaimer: The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind. We do not warrant that products will meet your specific profitability expectations; do not warrant uninterrupted, timely, or secure access to the Website; and do not warrant the reliability of any results obtained through the Services. Mining profitability is subject to inherent risks influenced by various market factors (e.g., cryptocurrency price, network difficulty, electricity costs). We assume no liability for such risks or any investment losses.
8. Limitation of Liability
To the maximum extent permitted by law, the Company and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of profits, goodwill, data, or other intangible losses) arising out of or relating to your use of or inability to use the Website, Products, or Services, even if we have been advised of the possibility of such damages.
9. Intellectual Property
- All content on the Website, including but not limited to text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property laws and is the property of the Company or its licensors.
- You may not reproduce, modify, distribute, publicly display, create derivative works from, or commercially exploit any part of the Website without our express written permission.
10. Acceptable Use
You agree not to use the Website for any illegal or unauthorized purpose and undertake not to engage in, including but not limited to, the following:
- Violate any applicable laws or regulations.
- Infringe upon the intellectual property or other legal rights of others.
- Distribute viruses or malicious code or engage in any activity that interferes with or disrupts the security or functionality of the Website.
- Attempt to gain unauthorized access to our systems, other users’ accounts, or data.
- Provide false or misleading information.
11. Privacy
We respect your privacy. How we collect, use, and protect your personal information is governed by our separate Privacy Policy, which is incorporated into these Terms by reference. Please review it before using the Website.
12. Third-Party Links
The Website may contain links to independent third-party websites. These links are provided for convenience only and do not constitute our endorsement or responsibility for their content. You access any third-party website entirely at your own risk, and we encourage you to review their privacy policies and terms.
13. Governing Law & Dispute Resolution
- The interpretation, validity, and performance of these Terms shall be governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.
- Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Services shall first be attempted to be resolved through friendly negotiation between the parties.
- If negotiation fails to resolve the dispute within 30 days, either party may submit the dispute to the Hong Kong International Arbitration Centre (HKIAC) for arbitration in accordance with its rules in effect at the time. The arbitral award shall be final and binding on both parties. You expressly waive the right to participate in any class action lawsuit or class-wide arbitration.
14. Modifications to the Terms
We reserve the right to modify or update these Terms unilaterally at any time. The modified Terms will take effect immediately upon posting on the Website. Your continued use of our Services after any such changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically for updates.
15. Miscellaneous
- Force Majeure: We shall not be liable for any delay or failure in performance resulting from events beyond our reasonable control (e.g., natural disasters, war, government actions, major cyber-attacks, significant supply chain disruptions).
- Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed or reformed to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
- Integrated Policies: Your use is also governed by our other policies posted on the Website, including the Privacy Policy, Return & Refund Policy, and Shipping Policy.